Mark Taylor

Director

Mark Taylor has worked in the London Market for 18 years, largely in the claims area. During this time he has worked extensively with the US, Japanese and European markets.

He trained at a large multinational broker handling worldwide reinsurance catastrophe and US Casualty claims. He then switched to Claims Adjusting in the London office of a large Japanese insurer where the main areas of focus were substantial US asbestos, pollution and health hazard claims. The latter half of his time with the Japanese insurer was in Claims Management, concentrating on reinsurance commutations, arbitrations and exit solutions. Since 1999, he has been running the inwards and outwards claims activities in the London office of a major US corporate client of Independent Services Group. This work has been predominantly in the Personal Accident and Life reinsurance markets, with a particular emphasis on running off the account.

More recently he project managed the complete re-engineering of the Claims Department of a mid-sized UK insurer over a period of nine months. This entailed employing the claims team from a previous outsource provider, developing claims procedures, training staff and then handing over the team to the clients new Claims Manager.

Along with his existing duties, he is now heavily involved in the marketing of Independent Services Group and is currently focusing on developing services and solutions for the insurance industry.